Refunds & Warranty Exchanges

REFUNDS

Bought it on RomeoPower.com?
If you’re not satisfied with the Saber you bought on RomeoPower.com, we offer a 30-day, no-questions-asked money back guarantee. As long as you used Saber per the instructions and Limited Warranty, you can return it within 30 days of the delivery date for a full refund.

To request a refund, please email sabersupport@romeopower.com or call 1-800-Go-Saber. We’ll assign a Return Authorization Number and send you a Return Kit that includes a prepaid return shipping label and easy step-by-step instructions.

Use the kit to return Saber with the original box plus all accessories (wall plug, AC adapter, lanyard, quick start guide, etc.). We’ll issue a refund within 15 days of receiving your kit.

Bought it on Amazon?
Please call Amazon Customer Service at 1-866-216-7072.

WARRANTY EXCHANGES

Bought it on RomeoPower.com?
We’ll exchange the Saber you bought on RomeoPower.com within 6 months of the delivery date if there’s a defect in materials or manufacturing. See our Limited Warranty.

To request an exchange, please email sabersupport@romeopower.com or call 1-800-Go-Saber. We’ll send you a Return Kit that includes a prepaid return shipping label and easy step-by-step instructions.

Use the kit to return Saber with the original box plus all accessories (wall plug, AC adapter, lanyard, quick start guide, etc.).

If we find a defect during inspection, we’ll send you a new or refurbished Saber. If your Saber performs as expected, we’ll return it to you.

Bought it on Amazon?
Please call Amazon Customer Service at 1-866-216-7072.